Project Manager

Job Summary:

The Project Manager is a key part of the team responsible for the excellent and efficient delivery of regional marketing solutions for our clients. The primary focus is on managing projects from start to finish, as well as supporting the team with execution responsibilities. This includes project timeline and budget management, creative freelancer management, vendor research & procurement, and correspondence with regional marketing program attendees. Additional areas of responsibility will be assigned as needed.

Duties / Responsibilities:

  • Develops and manages project plans using Smartsheet by incorporating timing, process, resources, communications, and risk management
  • Partners with the account teams to identify and manage project issues while driving projects forward
  • Becomes the timeline owner, communicating to team members and clients when milestones are slipping and works to develop alternative solutions
  • Hires and manages freelancers
  • Ensures that creative markup process is adhered to across the team
  • Recognizes risks/issues that need escalation, provides recommendations, and arranges for appropriate assistance
  • Builds financials into Smartsheet and ensures accurate invoicing from freelancers
  • Researches vendors for project execution, which could consist of studios/venues, photographers, caterers, and production companies
  • Secures and coordinates program details with many of the above vendors
  • Hires photographers and schedules physician interviews for Key Opinion Leader programs and utilizes Salesforce for data tracking/scheduling
  • Ensures that Relevate processes (Salesforce tracking, vendor hiring process, etc.) are followed when hiring and requesting payment for vendors
  • Provides exceptional customer service, by both phone and email, to program participants and clients’ field force
  • Assists with the management of program email logistics
  • Generates Salesforce reports as needed
  • Seeks opportunities to increase team and client satisfaction and deepen team, client and vendor relationships
  • Effects positive change in Relevate project management processes through personal effort and influence within team
  • Utilizes understanding of projects to assist in the evaluation and redesign of client offerings
  • Modifies core processes and supporting systems to optimize quality of service delivery

Skills / Qualifications:

  • Ability to work independently and as a team member
  • Ability to manage and prioritize multiple projects
  • Possesses great organizational skills and attention to detail
  • Ability to manage a lot of detail and data in a fast-paced environment
  • Ability to understand the project, client objectives and adapt process when necessary
  • Professional writing and customer service skills
  • Excellent communication (written and verbal) with internal customers as well as healthcare professionals, sales reps and vendors
  • Self-motivated, positive and proactive attitude
  • Willingness to adapt to change
  • Ability to cope with pressure, stress and deadlines
  • Works within budget and timeline parameters
  • Utilizes project management skills
  • Displays excellent time management skills
  • Thinks strategically and executes with proven ability to achieve plans while maintaining the highest ethical standards
  • Demonstrates strong hands-on experience with a variety of basic computer programs (MS Office, Outlook) and the ability to quickly pick up project management software (Smartsheet and Salesforce.com)
  • Availability for occasional travel

Education / Experience:

  • Bachelors degree from an accredited college or university (preferably in Business, Project / Event Management or Marketing)
  • 3+ years of project management leadership experience
  • Prior agency or healthcare experience is helpful; pharmaceutical experience is a huge plus
  • Familiarity working within small / fast-paced / growth-oriented business environment

Workplace Requirements:

  • Work in an office environment in close proximity to coworkers (cubicle environment)
  • Relevate strives to have high-performing, well-balanced individuals who are generous community contributors

This job entails the above requirements but is not limited to them.

Relevate Health Group is an equal opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation or any category protected by law.

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