Account Supervisor (AS), Reporting to VP

Job Summary:
Functions as the principal day-to-day representative of RELEVATE with respect to the development and servicing of accounts. The AS must be the facilitator of the core team – calling group meetings, discussing assignments, understanding and communicating internal and external problems/opportunities. The AS role is responsible for building deep relationships with our clients and proactively identifying new opportunities to partner with them to build their business, and ours.

Duties / Responsibilities

  • Ensures that the services required by the accounts s/he supervises are properly performed. Responsible for the internal administration of accounts – making certain that the Account Executive and/or Account Coordinator perform their assignments effectively, being sensitive to when active participation is required versus counsel
  • Preparing informative and accurate reports, communicating progress to clients
  • Seeing that orders and work instructions to Creative, Editorial, etc. are detailed and clear.
  • Reviews, aligns with and helps to present the creative work to the accounts s/he supervises
  • Maintains a current and intensive knowledge of client’s business in order to direct and contribute to their marketing and advertising plans. Anticipates the need for strategic changes
  • Creates opportunities for informal meetings with key clients to keep abreast of their thinking, to uncover areas of possible difficulty, and to cultivate closer rapport
  • Assists senior management in developing and presenting new proposals to their accounts
  • Strategizes with the creative, project management and market intelligence staff
  • Keeps management appropriately involved and informed on all major aspects of accounts and reports on the progress of business
  • Understands budgets and strives for profitability of his/her business – is cost-conscious of account expenses and alert to opportunities for growth in other product assignments.
  • Works, as requested, on new business activities

Skills / Qualifications:

  • Demonstrates excellent interpersonal skills, works well with others and is a team player
  • Displays excellent time management and organization skills
  • Possesses excellent verbal, written and technical communication skills; solid presentation skills
  • Proven success managing and motivating a team
  • Possesses strong budgeting / finance aptitude
  • Exudes positive and professional customer service both internally and externally
  • Demonstrates strong hands-on experience with a variety of basic computer programs and Project Management tools (Microsoft Office Suites, on-line CRM tools i.e. Salesforce.com)
  • Utilizes project management skills to communicate/report project progress related to schedule, work performance and finance to necessary stakeholders on a regular basis
  • Possesses strong attention to detail
  • Leads with a record of achieving results individually and through others
  • Thinks strategically and executes with proven ability to achieve plans while maintaining the highest ethical standards
  • Possesses an entrepreneurial business spirit and be able to thrive in a rapid growth-oriented, nimble environment where change is the norm

Education/Experience:

  • Bachelors degree from an accredited college or university (preferably in Business Administration, or Marketing)
  • Masters Degree preferred
  • Familiarity working within small / fast paced / growth oriented business environment
  • 8+ years’ experience in Advertising / Digital Advertising / Agency environment preferred
  • Pharma experience preferred

Workplace Requirements:

  • Work in an office environment in close proximity to coworkers (cubicle environment) RELEVATE strives to have high-performing, well-balanced individuals who are generous community contributors.

This job includes the above requirements but is not limited to them.

Please use the form below to upload your resume. Please be certain to state the specific available position you’re interested in.

Thank you for your interest in Relevate!

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