Account Coordinator

Job Summary:
This is an internal role that focuses on coordinating information in order to support one, or multiple, groups throughout the organization in various stages of multiple projects. The role requires developing skills and learning the basics of the healthcare industry and company process as well as anticipation, attention to detail and ability to multitask-moving from project to project. This individual must be able to respond quickly and to establish solid partnerships and trust with colleagues, vendors and clients.

Duties / Responsibilities

  • Supports team in the development of materials and logistical planning
  • Leads team logistics and project details (updates team status reports, project timelines, calendar entries, etc)
  • Learns Relevate product offerings and capabilities and where they fit within both the healthcare industry and the client’s environment
  • Takes initiative to learn from more senior members of the team
  • Meets goals and strives to prioritize tasks
  • Keeps things moving forward in a proactive fashion and communicates deadlines
  • Follows Relevate processes and systems as outlined by the team lead
  • Attends status calls/updates with vendors and clients contributing where applicable
  • Creates and sends out meeting agendas and summaries
  • Communicates with clients and management, on requests, in a timely manner
  • Initiates timely and effective communication between internal teams and departments
  • Assists in management and preparation of files for various review committees
  • Helps with research and various data collection, compiling spreadsheets
  • Assists in managing vendors (creates/updates spec sheets, keeps track of costs)
  • Performs other related duties as assigned

Skills / Qualifications:

  • Demonstrates excellent interpersonal skills and advanced listening
  • Embodies the ability to multi-task and to work both independently and as a team player
  • Possesses flawless administrative capabilities and attention to detail
  • Shows respect for teammates with regards to timely attendance, communications and sharing in workload
  • Displays excellent time management and organization skills Dedicated to delivering high quality work, exuding pride in their work
  • Possesses excellent verbal and written skills
  • Conducts themselves with a positive attitude
  • Embodies the ability to establish strong collaborative customer relationships both internally and externally
  • Prioritizes projects and remains flexible in order to meet changing project needs
  • Exercises discretion and independent judgment under pressure
  • Demonstrates strong hands-on experience with a variety of basic computer programs and Project Management tools (Microsoft Office Suites, on-line CRM tools i.e. Salesforce.com)
  • Works within budget and timeline parameters
  • Utilizes project management skills Demonstrates math aptitude

Education / Experience:

  • Bachelors degree (preferably in Business Administration, Finance, or Marketing)
  • Prior Agency or Healthcare experience is helpful

Workplace Requirements:

  • Ability to work in an office environment within close proximity to coworkers (cubicle environment)
  • Relevate strives to have high-performing, well-balanced individuals who are generous community contributors

This job entails the above requirements but is not limited to them.

Relevate is an equal opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation or any category protected by law.

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